Singapore based service booking platform ServiceOnline.sg announced partnership with one of the leading e-commerce delivery service provider J&T Express this week. As in the agreement, J&T Express will be the official delivery service provider of Service Online to support the rapidly growing service booking platform in Singapore.
Benefit from the platform-level API interface, Service Online merchants are able to convert sales orders into express orders directly from the Merchant Centre to complete order delivery and logistics tracking operations.
At the same time, platform buyers can also track the delivery progress directly from the Order Centre and get notified for any abnormal situations, which greatly improves the delivery service experience.
As the official delivery service provider, in addition to the convenience brought by the connection between the two systems, J&T Express will also provide Service Online users with the same service rate and standards as they provided to major players like Shopee and Lazada, in consideration of the unique business model and great potentials of Service Online.
After the signing of the payment gateway and the official logistics, Service Online has built its basic service facilities to support the online transactions. There are more than 100 local service providers are opening their online stores on the platform and listing hundreds of professional services for online booking. Service Online is now working on the final stage of optimizing of its iOS and Android APP to bring in excited service booking experiences to local residents.
About J&T Express
Founded in August 2015, J&T Express is a rapidly growing international delivery company, with its core business in express services and cross-border logistics. J&T Express is committed to continuously creating integrated quality experiences for its customers globally.
In Singapore, as a one-stop e-Commerce specialist, J&T Express offers four core e-commerce solutions catered to online businesses in the market, namely - last-mile delivery, fulfilment, sales channel management and international delivery.
About Service Online
As one of the first Singapore-based online service booking platforms, Service Online is focused on booking and appointment for home services and lifestyle needs, includes but not limited to home cleaning and repairs, enrichment courses, fitness, leisure and entertainment, medical and health care, dining, and business services. We are committed to make service booking as simple as online shopping.
"Book Online, Consume Offline" is the basic service model. Customer books the service in advance on the platform according to the service description and price published by merchants and then confirms by online payment. Customers can search and evaluate multiple service providers, compare prices, order, pay, confirm, and make appointment through the platform ecosystem. They are empowered to review merchants based on the track records and historical ratings to achieve a sense of merchants' service quality.
To sellers, Service Online provides a direct platform for them to setup online store and confirm orders 24/7. Sellers will also benefit from the online transaction records and ratings which contribute towards brand awareness, reputation, and loyalty. They do not need to pay any up-front fee except a small commission on actual orders, which is definitely more attractive to merchants compare to the traditional ad model.
